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The Delhi airport has started a service under which domestic and international passengers can get their excess baggage delivered from its Terminal 3 to any location in India, its operator DIAL said on Thursday. "For this, all they will have to do is visit the 'Avaan Excess' counter at Terminal 3 of the Delhi airport and book their excess baggage," GMR group-led Delhi International Airport Limited (DIAL) said in a statement.
Passengers will have the option of getting their luggage delivered by air or by road, it said DIAL said that its partner for this service is 'Avaan Excess' — powered by logistics company GATI — which will deliver baggage within 72 hours by air. "If a passenger chooses delivery by road then baggage would reach the destination within 4-7 days. The booked baggage would be insured by the concessionaire," it said.
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The service would prove beneficial for customers who may check-in with bulk luggage or need assistance otherwise at the airport, like senior citizens or those shifting from one place to another, DIAL said.
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